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Privacy Policy

Data Protection

www.heloeco.com and associated suppliers policy is never to release personal data to third party companies for mailing or marketing purposes.

On placing an order, the elements of personal data required to validate and process an order is held on secure servers. The company fully complies with all applicable Data Protection and consumer legislation, and will treat all your personal information as confidential.

You will be asked to provide details such as your name, email, telephone number and address to ensure that your order is fulfilled.

We will only use your telephone number to contact you in emergencies or if we cannot reach you through email first, if an item is out of stock.

Security Policy

In order to serve you most efficiently, all credit transactions are handled by PayPal recognised as the safest way to pay online. For more information visit www.payapal.co.uk. You do not have to have a PayPal account in order to make a purchase on this site; you can pay with any of your credit or debit cards. They receive the information needed to verify and authorise your payment card and do not disclose the information to any other parties including www.heloeco.com. We do not hold any credit or debit card account information.

E-mail Marketing Policy

By default your email address will be added to our mailing list. We won’t bug you with emails, but we would love to share offers with you from time to time. You can opt out of this at the checkout or contact us at [email protected] to stop future emails regarding discounts, offers, free shipping coupons and news updates.

Subscribers to our mailing list will receive newsletters and information on offers only. In addition, you will receive a confirmation email when an order is processed along with a copy of your order.